Employee satisfaction analysis, implemented annually and done well, allows employers to better understand the organizational climate and increase staff retention. Knowing the overall satisfaction index, as well as the factors that contribute to team safety and satisfaction, can lead to higher sales, reduced recruitment and turnover costs and stronger business results.
A high satisfaction index increases employee loyalty and strengthens the employer brand. When employees feel they have the company on their side in achieving their goals, they are willing to support the company’s mission and work hard to help achieve its objectives.
Analyzing employee satisfaction can tell you how employees feel and think about their work environment, as well as their personal recommendations for solving existing problems. These studies also allow predictions about staff turnover. An EOS (Employees Satisfaction Survey) is much more effective than one-to-one discussions with employees. These one-to-one discussions, although useful for providing professional feedback, do not provide genuine answers to employee satisfaction, due to the lack of anonymity. Many employees will be afraid to say openly what they think about their work environment. The employee satisfaction survey also captures the subjective reality at the company level, highlighting the perceptions of all employees together, which adds objective consistency and allows for a quantitative and qualitative analysis of the data.
Factor screening and employee satisfaction analysis
The results of such satisfaction surveys give you access, in conditions of complete security and confidentiality for your employees, to valuable information about:
- the impact of the implemented human resources policy
- employee perception of the organization
- strong and critical points through the eyes of employees in your company
- perception related to the degree of workload at the workplace
- identifying employee development opportunities
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Benefits of implementing an EOS (Employees Satisfaction Survey)
As a consequence of knowing this by analyzing employee satisfaction at work, you will, among other things, be able to:
- discover how you can strengthen employee motivation or identify demotivating factors and act on them
- identify problems and improve working conditions
- design benefits and compensation tools or adapt them to the company’s reality
- forecast whether you will face significant staff turnover in the coming period and calibrate your staffing needs accordingly
- improve employee retention
- identify effective leadership models in the company and replicate them
- identify the needs for change in your company
- increase employee morale, because they feel seen, listened to, valued
- strengthen the sense of belonging to the company
- obtain valuable feedback for your management style, decisions and programs
- obtain feedback on the success of existing or ongoing programs
For even more interesting information to help you build a successful business, read our article on organizational culture.
The expertise and fairness required by employee satisfaction surveys translates into our input in designing the right assessment tool for you, processing the data and preparing a comprehensive report with conclusions and recommendations based on documented information. The data we collect is both online, or exclusively online if the situation allows, and in pencil-and-paper format.
Employee satisfaction analysis through Fox Expert Advice
We are among the only providers in our field to offer employee satisfaction surveys. We have the expertise and projects already successfully delivered. This comes with a thorough understanding of HR processes and policies. We provide constant support in implementing strategies to increase employee satisfaction in your company. Our platforms are also accessible online and customized.
Steps in implementing EOS
Analyzing employee satisfaction is a valuable tool for any business, regardless of the field in which it operates. EOS is also recommended for companies with growing teams of at least 10 employees, but also for large companies.
Implementing an employee satisfaction analysis process involves:
- analysis of your needs: approach to the study depending on the specifics of the company, objectives, staff structure, desired complexity of the study;
- proposal/specification of the instruments, depending on the number and type of items tracked;
- application of the questionnaire, collection and interpretation of data;
- presentation of the report on employee satisfaction, with conclusions and proposals;
Time and company costs allocated to an automated EOS with our IT team are reduced. You invest money in information relevant to human resources management in your company and streamline the processing time of labor-intensive content with a specialized provider. In addition, an external provider provides another confidence factor for respondents regarding anonymity.
So, analyzing employee satisfaction is the key to building a strong team and a successful company, with a strong employer brand that increases team engagement.
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