1. WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?
FOX EXPERT SRL, based in Romania, is the controller of personal data, in accordance with the personal data protection legislation including GDPR, with regard to personal data of Users collected and processed through the Website https://solutiiresurseumane.ro/* and/or in the context of the Services offered through or in connection with the Website.
For the personal data processing activity the Company can be contacted using the following contact details: office@solutiiresurseumane.ro
2. WHAT DATA DO WE PROCESS?
The company processes the personal data that you provide us when you use the Site, register on our page, contract a service, sign up for our campaigns (and/or campaigns organized with our partners), wish to receive commercial communications or participate in our surveys and questionnaires, or contact us by any means of communication In case you contact our company FOX EXPERT SRL through the contact form present on the website https://solutiiresurseumane.ro/, the data communicated by you (name, surname, address, telephone, email and any other personal data communicated) will be stored and processed only after ticking the express acceptance at the bottom of the contact form.We also use cookies and similar technologies to recognize you and your devices. We also allow others to use cookies. How we use these technologies are described in our Cookie Policy.
3. PROVIDING PERSONALIZED OFFERS
In certain situations, we may use the information collected from you in combination with data we obtain from our sales and/or marketing teams about your interaction with the Company for use in the context of our marketing communications. We want to streamline our marketing activity by providing relevant and personalized products/services to our customers [We may also, if you consent, perform advanced analytics on your interests and preferences resulting from the information we hold about you from your interaction with us, as well as by combining data obtained from third parties (e.g. through web browsing analytics technologies) to deliver marketing communications tailored to your needs and preferences]. We may carry out various reporting, analysis and statistical studies on the marketing campaigns organized and their success, sales activity / processing.
4. PERFORMANCE OF THE CONTRACT CONCLUDED WITH US
When you request the provision of certain services we may process certain personal data necessary for these purposes (e.g. first and last name, delivery/supply address, transaction data, etc.).
5. MANAGING THE RELATIONSHIP BETWEEN USERS AND ASSISTANCE
It is in our interest to provide appropriate services through the Site to all persons who access it. Therefore, we process a series of personal data for the purpose of managing relations with the Users of the Site, for example when they contact us with various questions or requests regarding the functionalities of the Site, questions about the Company’s services offered through the Site, etc. Legal basis: art. 6(1)(f) GDPR – legitimate interest consisting in our interest to provide adequate services.
6. ANALYSIS AND STATISTICS ON THE FUNCTIONING OF THE SITE, COOKIES AND SIMILAR TECHNOLOGIES
We may use the personal data that Users provide or that we collect in the context of their use of the Services for the purpose of performing analysis and statistics regarding our Services, including how the Site functions or the Services are offered. The analysis and statistics we perform help us to better understand how we might improve our Services or the functionality of the Site.In performing analysis and statistics we also use cookies and other similar technologies as set out in the Cookies Policy. Cookies and similar technologies are also used to provide you with interest-based advertising.
7. SOCIAL NETWORKING
We have implemented various mechanisms to interconnect with social networking sites, such as Facebook, Twitter, Youtube and Instagram and thus make it easier for you to access the content posted by us on the Site and or our associated accounts on those social networks. If you access the content posted on those social networks or comment on those social networks, or access the Site through your Facebook account, certain public data from your profile on those social networks will be transmitted to us by the operators of those social networks.
8. FULFILL LEGAL OBLIGATIONS
Sometimes data processing is necessary for us to fulfill our legal obligations, such as:
– reporting to the relevant tax authorities and keeping accounting records;
– archiving data in accordance with applicable law.
9. DEFENSE OF RIGHTS AND INTERESTS IN JUSTICE
For the establishment, exercise or defense of a legal claim in legal proceedings before a court, administrative or other formal proceedings in which the Company is involved.
10. TO WHOM WE DISCLOSE DATA
We may disclose your personal data to (i) entities and/or persons mandated by us (in the EEA or third countries) involved in the provision of the Services, including the provision of commercial communications (such as to data center providers, payment service providers for various payment facilities, providers of emailing platforms such as Google Mail), or if we are under a duty to disclose personal data in order to comply with any legal obligation or decision of a judicial authority, public authority or government body; or (iii) if we are required or otherwise permitted to do so under applicable law.Your personal data may also be disclosed to third party providers of cookies and similar technologies as described in the Cookie Policy.
11. HOW WE STORE DATA
We keep your personal data as long as necessary to fulfill the purposes for which it was collected, in compliance with our internal data retention procedures, including applicable archiving rules. For example, if you are one of our customers, your personal data will be kept for the entire duration of the contractual relationship, plus a minimum period of 3 years after termination (the limitation period for legal actions). Thereafter, certain personal data may be kept for a longer period for archiving purposes in accordance with applicable archiving rules.
12. WHAT RIGHTS DO YOU HAVE AS DATA SUBJECT?
According to the law, you are recognized the following rights as a data subject:
a) Right of access you can obtain from us confirmation that we process your personal data, as well as information on the specifics of the processing
b) Right of amendment you can ask us to amend your personal data that is incorrect or, where appropriate, to complete data that is incomplete.
c) Right to erasure you may request erasure of your personal data where: (i) it is no longer necessary for the purposes for which we collect and process it; (ii) you have withdrawn your consent to the processing of the data and we can no longer process it on other lawful grounds; (iii) the data is processed contrary to the law; or (iv) the data must be erased in accordance with the relevant legislation.
(d) Withdrawal of consent and right to object You may withdraw your consent to the processing of data based on your consent at any time. You may also object at any time to processing for marketing purposes, including profiling carried out for that purpose, as well as to processing based on the legitimate interest of the Company, for reasons relating to your situation.
e) Restriction under certain conditions you may request restriction of the processing of your data. Personal
f) Right to data portability to the extent that we process data by automated means, you may, subject to the law, request us to provide your data in a structured, frequently used and machine-readable form. If you request us to do so, we may transmit your data to another entity, if technically possible.
g) Right to lodge a complaint to the supervisory authority You have the right to lodge a complaint to the data processing supervisory authority if you believe that your rights have been violated:Autoritatea Nationala pentru Supravegerea Dateelor cu Caracter Personal din Romania B-dul G-ral. Gheorghe Magheru 28-30 Sector 1, cod postal 010336 Bucuresti, Romania anspdcp@dataprotection.ro
TO EXERCISE THE RIGHTS MENTIONED ABOVE, YOU CAN CONTACT US USING THE EMAIL ADDRESS : office@solutiiresurseumane.ro